Return and Refund Policy

Conak Soft LLC values customer satisfaction. However, the return and refund process for digital products and services is subject to certain conditions. Below are the details of our return and refund policy.

1. Digital Products

Purchased digital products are non-refundable due to their nature. Once digital products are downloaded or accessed, they cannot be returned.

2. Defective Products and Services

If the digital product or service you purchased is defective, please contact us. Necessary steps will be taken to replace or fix defective products.

3. Subscription Cancellation

For recurring subscriptions, cancellation must be done before the billing period ends. Subscription cancellation must occur before the next billing cycle begins. Cancellation requests must be made in advance.

4. Refunds

Refunds are only provided for valid situations and legal requirements. Since digital products cannot be returned, refunds are only applicable for defective products.

5. Contact

For any return or refund requests, please contact us. Your requests will be processed as soon as possible.