Privacy Policy

This Privacy Policy explains how Conak Soft LLC ("we", "us" or "our") collects, uses, shares and protects information when you use Kurye Nerde (the "App"). By using the App you acknowledge the practices described here. If you do not agree, please do not use the App.

1. Who we are

The App is published by Conak Soft LLC, a limited liability company registered in the State of New Mexico, United States. We are the controller responsible for the personal information processed through the App.

2. Where we operate

The App is available worldwide through app stores such as Google Play and the Apple App Store. We serve users in all countries where the App is offered, including the European Economic Area, the United Kingdom, Switzerland, Türkiye, the United States, Brazil and other regions. Depending on where you live, additional rights described in section "Your privacy rights" may apply to you.

3. Information we collect

We do not ask you to create an account unless a feature clearly requires it. The App and the services built into it may process the following information:

Device and technical information

Device model and manufacturer, operating system and version, App version, language, time zone, country, IP address, network type, and identifiers such as the Firebase installation ID, the App-instance ID and the mobile advertising ID (Google Advertising ID on Android, IDFA on iOS where you allow it).

Usage information

How you use the App: launches, session length, screens and levels viewed, features used, in-app events, purchases made through the app store, and performance information.

Information you give us

If you contact us or use a feature that asks for it, the information you choose to provide, such as your name, e-mail address and the content of your message.

Advertising information

To show ads, our advertising partners process your advertising ID, IP address (used to estimate a coarse location such as your country or city), device and App information, ad requests, impressions and clicks.

Crash and diagnostic information

If the App crashes or an error occurs, crash logs, stack traces, device state and App version are collected so we can fix problems.

Location

Only if the App has a feature that needs it and you grant permission, the App may access your approximate or precise location to provide that feature. You can turn this off at any time in your device settings.

We do not intentionally collect sensitive information such as health, biometric, financial account or government ID data through the App.

4. Google services we use

Our apps and games are built with Google products. The App may use the following services, each of which processes data under Google's own terms and privacy policy:

• Google AdMob (Google Mobile Ads): to display and measure ads, cap frequency and prevent ad fraud.
• Google Analytics for Firebase: to understand how the App is used and improve it.
• Firebase Crashlytics: to receive crash reports and fix bugs.
• Other Firebase services (such as Remote Config, Cloud Messaging and Performance Monitoring): to configure features, send notifications you agree to and monitor performance.
• Google Play services and Google Play Billing: to install, update and secure the App and process purchases. We never receive your full payment card details.

You can learn how Google uses information from apps that use its services at How Google uses information from sites or apps that use its services · Google Privacy Policy

5. Ads, consent and your choices

Ads in the App may be personalised (based on your interests) or non-personalised (based on context such as the App itself and your approximate location). If you are in the European Economic Area, the United Kingdom or Switzerland, we ask for your consent through Google's certified consent tool before personalised ads or related identifiers are used, and you can change your choice from the App's privacy settings. On iOS, tracking only happens if you allow it through Apple's App Tracking Transparency prompt.

You can also reset or delete your advertising ID and opt out of personalised ads at any time: on Android go to Settings › Google › Ads (or Settings › Privacy › Ads); on iOS go to Settings › Privacy & Security › Tracking.

6. How we use information

We use information to:

• provide, operate and maintain the App and its features;
• measure usage, fix crashes and improve performance and content;
• show ads and measure their effectiveness, which keeps our apps free;
• prevent fraud, abuse and security incidents;
• answer your requests and comply with legal obligations.

We do not sell your personal information for money.

7. Legal bases (EEA, UK and Switzerland)

We process personal data on the basis of: (a) performance of a contract: to provide the App you asked for; (b) our legitimate interests: to keep the App secure, measure usage and fix errors; (c) your consent: for personalised advertising and any optional permission such as location or notifications, which you can withdraw at any time; and (d) legal obligations.

8. Sharing of information

We share information only with: service providers that help us run the App (such as Google and our hosting providers), who process it on our behalf or as independent controllers under their own policies; advertising partners as described above; authorities where required by law; and a successor in the event of a merger or acquisition.

9. International transfers

We are based in the United States and our providers operate servers around the world. Your information may therefore be transferred to and processed in countries other than your own, including the United States. Where required, such transfers are protected by appropriate safeguards such as the European Commission's Standard Contractual Clauses or adequacy decisions.

10. Data retention

We keep information only as long as necessary for the purposes above. Analytics data is retained for up to 14 months, crash reports for up to 90 days, and messages you send us for as long as needed to handle your request. Our partners keep data according to their own retention policies.

11. Security

We use reasonable technical and organisational measures, including encrypted connections (HTTPS/TLS), to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. Children

Our apps are intended for a general audience and are not directed at children under 13 (or the minimum age in your country, such as 16 in some EU countries). We do not knowingly collect personal information from children. Where an app is designed for families or children, we serve only non-personalised, child-appropriate ads and limit data collection as required by Google Play Families policies and laws such as COPPA. If you believe a child has given us personal information, contact us and we will delete it.

13. Your privacy rights

Depending on where you live, you may have the following rights:

• European Economic Area, United Kingdom and Switzerland (GDPR): access, rectification, erasure, restriction, data portability, objection to processing (including for direct marketing), withdrawal of consent at any time, and the right to lodge a complaint with your local data protection authority.
• Türkiye (KVKK, Law No. 6698): to learn whether your data is processed, request information about it, learn the purpose of processing, know the third parties it is transferred to, request correction or deletion, object to results arising from automated analysis, and claim compensation for damage caused by unlawful processing.
• United States (including California CCPA/CPRA and other state laws): to know what personal information we collect, to request deletion and correction, to opt out of "sharing" or targeted advertising, and not to be discriminated against for exercising your rights. You can opt out of targeted ads using the device settings described above.
• Brazil (LGPD): confirmation of processing, access, correction, anonymisation or deletion, portability, information about sharing, and revocation of consent.
• Other countries: we will honour rights granted by your local law.

To exercise any right, e-mail us at [email protected]. We will respond within the time required by law (usually within 30 days) and may need to verify your request. Because most App data is linked only to random device identifiers, deleting the App and resetting your advertising ID also stops further collection.

14. Data deletion

You can ask us to delete the information we hold about you by e-mailing [email protected] with the App name and, if possible, the identifier shown in the App's settings. If the App has an account feature, you can also delete your account from within the App.

15. Changes to this policy

We may update this Privacy Policy from time to time. The new version will be posted on this page with a new "Last updated" date. If changes are significant, we will provide a more prominent notice where required.

16. Contact us

For any questions or requests about this Privacy Policy or your personal data, contact us: